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The UK records management industry has drastically changed over the last 10 years with the 4 multi-nationals buying up all the service focused independent providers and introducing a ‘one service fits all’ approach.
With the change in working practices meaning less paper being produced and with clients managing their retention policies better, the big four are protecting their revenue by charging higher prices to deter records destruction and prevent clients from moving to where they can get a better service for a reduced cost.
SDM can help you through this minefield and will demonstrate how we can build a financial model to transition you away from what is described as vendor lock in.
We are the proud holders of a UKAS accredited ISO Management System and are we are the only independent records management company to hold and constantly retain this combination. Your data, managed securely by accredited experts.
ISO 9001
Quality Management
ISO 14001
Environmental Management
ISO 22301
Business Continuity Management
ISO 27001
Information Security Management
Every time we start a conversation with a prospective client, we quickly identify quick wins based on the challenges discussed. From FD’s wanting to reduce costs to FM’s wishing to become more efficient to compliance wanting to become GDPR compliant.
An initial conversation can produce surprisingly quick results.
Let’s Start a Conversation
Receive enterprise-grade information management, disaster recovery and backup services from our offsite storage centres. Our facilities are perimeter-gated, ex-MOD compounds with 24/7 video surveillance, intruder detection and airside access control. You'll have room for unlimited growth at the lowest cost, whilst improving business continuity and reducing risk.
Document Retention Advice
From the outset, we identify archives you simply do not need to retain in order to reduce costs and comply with GDPR.
Next Day Delivery
Our fleet of Secure Data vans can deliver your files to you the next day or within 4 hours for emergency retrievals.
Comprehensive Barcode Tracking
With SDM your items are barcoded and tracked with every movement from our offsite storage facilities to/from your office.
Secure Customer Portal
Enter new files and boxes, retrieve files boxes and manage your retention policy without needing to leave your desk by using our bespoke online software.
Just a Phone Call Away
Our dedicated Account managers are based in our facilities (no call centres here) and are on hand to assist with daily archiving challenges and questions.
Safe, Secure & Smart Facilities
All our facilities are fully equipped with the latest security, fire, alarm and CCTV systems to guarantee that your records stay confidential and secure.
At Secure Data Management, we make it a point to provide superlative customer service and support. So of course, we’re always happy to share the customer experiences that let us know we’re on the right track.
We have had an offsite file storage contract with SDM from October 2020. This is to store our 30,000+ files, maps and ledgers. During that time, SDM have been outstanding suppliers and I could not be happier. They have a friendly, professional, and flexible approach to storage solutions. Nothing ever seems to be too much trouble. Their customer care is excellent and very much appreciated. They were extremely accommodating when helping us exit from its previous contract with a different supplier, given it was a challenging situation. SDM continue to grow as a business based on need and therefore really value customer input. It is always a joy going to visit them and you really get a sense that they all care passionately about the service they provide.
Records & Archive Manager
Leading UK Land and Property Organisation
Thank you very much for making it so easy for me.
After years of a very poor service from your competitor, it is like a breath of fresh air. Thank you.
Senior Partner
Consultancy Firm
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