Covid-19 Statement

In light of the increasing transmission rates across the UK and the updated  advice from the Government and Public Health England (PHE), we wanted to assure you that the wellbeing of our clients, drivers and employees is Secure Data Management’s number one priority. 

We have a fully comprehensive Business Continuity plan for Coronavirus (COVID-19) that is now in force. At its core is an adherence to Public Health England (PHE) guidelines issued by the UK government and regularly updated. Redacted copies of our Business Continuity plan are available to every client upon request. 

In addition, we have specific process updates to minimise service impact to our clients and the risk of transmission for our staff and clients:

In addition, we have specific process updates to minimise the risk of transmission for our drivers and clients:

  • Our drivers have hand sanitisers available in each and every vehicle. They will clean their hands before and after every collection/retrieval of records.
  • Clients will no longer be requested to sign for retrieved records. Instead, our driver will ask for a name and fill it in themselves.
  • As part of our business continuity planning we have cross trained staff to reduce any impact on our service to clients.
  • All staff, bar those that are site essential and drivers, are now home working until further notice.
  • All face to face meetings have been replaced with meetings utilising remote technology such as Microsoft Teams and Skype.
  • Our drivers have hand sanitisers available in each and every vehicle. They will clean their hands before and after every collection/retrieval of records.
  • Clients will no longer be requested to sign for retrieved records. Instead, our driver will ask for a name and fill it in themselves.

Our Business Continuity plan has robust contingency measures in place to ensure the continuity of our service in the case of the spread of COVID-19.

Secure Data Management will continue to monitor Public Health England advice closely and stands ready to make necessary changes to help protect you, your colleagues and our staff members. 

If you have any questions or concerns, please contact our Quality Manager, Nicola Peters at nicola.peters@securedatamgt.com.